Questions about EverTold

The gift

What is EverTold?

A gift for a parent or grandparent. A gentle interviewer talks with them out loud, one question at a time, and every answer becomes a written, narrated story. Each relative hears every story told from their own place in the family, and children get a story-time telling.

How much does it cost?

EverTold (one storyteller) is $99 and EverTold for Two (two storytellers sharing one family library) is $149, paid once. That is the holiday price. From January 1 the prices are $129 and $189. There is no subscription and nothing renews.

What does "lifetime" mean?

One payment, no renewals, for as long as EverTold operates: no subscription and no yearly charge. Listening never costs anything, for any number of relatives, and you can download everything at any time. Each storyteller gets 10 hours of conversation, which is more than most people use (two to three hours is typical). If they want to keep going, 5 more hours are $19.

What is the EverTold Forever Promise?

One payment, no renewals, for as long as EverTold operates. Download everything any time: a PDF book, the narration audio, the storyteller’s original recordings, the transcripts and the photos. If EverTold ever closes, every storyteller and family member gets at least 6 months’ notice by email. Everything keeps working during the notice, and then there is a 90 day window to download everything before anything is deleted. If EverTold is ever sold, the new owner honors every lifetime purchase, or the closing terms above apply. Part of every purchase is set aside to keep stories online.

What happens to our stories if EverTold ever closes?

If EverTold ever closes, every storyteller and family member gets at least 6 months’ notice by email. Everything keeps working during the notice, and then there is a 90 day window to download everything before anything is deleted. Download everything any time: a PDF book, the narration audio, the storyteller’s original recordings, the transcripts and the photos.

What is included?

10 hours of conversation per storyteller, every story written up and narrated, retellings for up to 12 named relatives plus a story-time telling for children, their real voice kept privately, unlimited family listeners, room for the photos that go with every story, questions from the family waiting in the app (no weekly emails), and a full download any time.

Is there a printed book?

No. EverTold does not print or ship books. You can download a beautiful printable PDF book of the stories at any time, along with the audio, transcripts and photos.

Giving it

How do gifting and delivery dates work?

At checkout you add their name and email, write a message, pick up to three questions you want answered, and choose when the gift email arrives: right away or on a day you choose, like Christmas morning or a birthday. You can also print the gift card and hand it over yourself.

Can I buy it at the last minute?

Yes. It is digital, so it can be bought and delivered by email on Christmas Eve or Christmas Day.

Will I know when they start?

Yes. You get a note when they tell their first story, with a link to listen.

Can siblings share the gift?

Yes. One person pays, and every relative can listen. EverTold for Two covers both parents in one shared family library.

For the storyteller

What do my parents need?

Just a phone, tablet or computer with a web browser and an internet connection. There is no app to install and no password to remember: the gift email signs them in.

Do they have to write anything?

No. They talk, and EverTold listens, asks follow up questions and waits for them to finish. Typing is available if they prefer it.

Is my mom’s real voice kept?

Yes. The recordings of her answers are saved privately for the family and can be played alongside her stories. EverTold does not create a copy of anyone’s voice. Stories are narrated by a warm storyteller’s voice.

What language is EverTold in?

English: the website, the conversation, the emails and the narrated stories.

Privacy and refunds

Who can see the stories?

Only the storyteller and the family members they invite. A single story can be shared by private link, and any link can be turned off at any time. Stories are encrypted when stored, never sold and never used for advertising.

What is the refund policy?

A full refund within 30 days, while less than 2 hours of talking have been used. After that, just ask: we look at every request personally, usually within a day. A gift that has not been opened yet stays refundable until it is.

Can we download everything?

Yes, at any time: a printable PDF book, the audio, the transcripts and the photos.

Where is EverTold available?

EverTold is sold in the United States, in US dollars.

Give EverTold

EverTold$99

One storyteller, a lifetime family library, paid once.

EverTold for Two$149

Two storytellers, usually Mom and Dad, sharing one family library, paid once.

One payment, no subscription. 30 day refund. Delivered by email on the day you choose.

Give EverTold

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